ViSound™ Open
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Are they comfortable for all-day wear?
Yes — 9g per earbud, soft silicone, no pressure on the ear canal. Designed for 12+ hours of continuous wear without fatigue. -
Can I wear them with glasses, hearing aids, or piercings?
Yes — the ear-hook sits above your ear without touching your canal or interfering with glasses frames, hearing aids, or piercings. -
Can people around me hear my music?
At normal listening levels, no — ViSound Open directs sound toward your ear canal, not outward. Your music stays private. -
How do I charge the ViSound Open and how long does the battery last?
Up to 12 hours of music per charge, plus extended battery life with the case. USB-C charging, LED display. -
How do I pair my ViSound Open with my phone?
Open the case, find ViSound Open in your Bluetooth settings, and tap to connect. Auto-reconnects every time after that. -
How do I use the touch controls?
Tap the speaker pod to control music, calls, and voice assistant. Full gesture guide for ViSound Open. -
How do I wear ViSound Open correctly?
ViSound Open hooks around your ear — nothing goes inside. Here's how to position them for the best fit and sound. -
How should I clean the earbuds and charging case?
Use a soft dry cloth for the earbuds and a cotton swab for the charging pins. Never use water or alcohol directly on the earbuds. -
My ViSound Open won't pair — what should I do?
Reset the earbuds, forget the device in Bluetooth settings, and re-pair. Most pairing issues are fixed in under a minute. -
Only one earbud is working — how can I fix this?
Usually a sync issue — reset both earbuds, forget in Bluetooth settings, and re-pair. Fixed in under a minute. -
The earbuds are not charging — what should I check?
Check the seating in the case, clean the charging pins, and make sure the case has power. Most charging issues are fixed in seconds. -
ViSound Open earbuds (L+R), magnetic charging case with LED display, USB-C cable, and quick start guide. Everything you need to start.
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Will the sound quality be good without going in my ears?
Yes — 16mm drivers direct rich, full-range audio toward your ear canal. Clear vocals, deep lows, balanced sound without insertion. -
Will they stay on while running or moving?
Yes — the flexible silicone ear-hook locks around your ear. Designed for running, cycling, and gym use without bouncing or slipping.
