Returns, Refunds & Warranty
-
Damaged, Defective, or Missing Items
Received something damaged, defective, or incomplete? Report it within 72 hours and we'll send a replacement or full refund. -
60-day return window, how to start a return, refund timeline, and what's covered. Everything you need to know about VionB returns.
-
What's covered under warranty?
Every VionB product comes with a 12-month limited warranty from the date of delivery, covering defects in materials or workmanship under normal use. This applies across the full range — ViSound™ earbuds and speakers, ViPower™ power banks and chargers, ViDrive™ car displays, ViCase™ pho...