Shipping & Delivery

  • I Haven't Received My Order

    Order hasn't arrived? Check your tracking status and contact us — we'll reship or refund. Every VionB order is covered.
  • My Package Is Shipping from Overseas — Is This Normal?

    Yes — VionB products ship from international fulfillment centers and are handed off to your local carrier for delivery. Here's how it works.
  • Shipping Fees & Delivery Options

    We offer multiple shipping options depending on your location and order value. Below you’ll find detailed information by country, including free shipping thresholds, delivery times, and premium options. 🇺🇸 United States Free Shipping Eligibility: Orders $100 USD and up Fee: FREE Processing tim...
  • Shipping Restrictions to Alaska and Hawaii

    Currently, we do not ship to Alaska or Hawaii due to extended delivery times and increased risks of package loss, which can compromise the quality of our service. We are continuously working on expanding our delivery options to include more areas while ensuring the highest level of customer satis...
  • Where Is My Order?

    Track your order, check delivery times for your country, and find out what to do if your tracking hasn't updated. Everything you need in one place.