Shipping Fees & Delivery Options

We offer several shipping options depending on where you are and how much you order. Your exact rate is always calculated and shown at checkout before you pay.

Nothing to pay on delivery

The total you see at checkout is the total you pay. No customs charge, no handling fee, nothing to settle with your carrier when your parcel arrives.

Order processing

  • Orders are picked, packed and dispatched within 1–2 business days.
  • Premium orders placed before midday local time are eligible for same-business-day dispatch.
  • Business days are Monday to Friday and exclude weekends and public holidays. Major sale periods may add additional processing time.
  • Every order ships tracked and protected.

πŸ‡ΊπŸ‡Έ United States

  • Free Shipping β€” orders $99 USD and up Β· 6–12 business days after dispatch
  • Standard Shipping β€” $9.95 USD, orders under $99 Β· 6–12 business days after dispatch
  • Premium Shipping β€” $14.95 USD Β· same-day dispatch before 12 PM EST when eligible Β· priority handling, full insurance, premium support until delivery

Premium Shipping does not have a separate or guaranteed faster carrier transit time. Delivery follows the standard estimated 6–12 business day transit window for the United States.

πŸ‡¨πŸ‡¦ Canada

  • Free Shipping β€” orders $150 CAD and up Β· 6–12 business days after dispatch
  • Standard Shipping β€” $8.95 CAD, orders under $150 CAD Β· 6–12 business days after dispatch
  • Premium Shipping β€” $13.95 CAD Β· same-day dispatch before 12 PM EST when eligible Β· priority handling, full insurance, premium support until delivery

Premium Shipping does not have a separate or guaranteed faster carrier transit time. Delivery follows the standard estimated 6–12 business day transit window for Canada.

πŸ‡¬πŸ‡§ United Kingdom

  • Free Delivery β€” orders Β£75 GBP and up Β· 6–12 business days after dispatch
  • Standard Delivery β€” Β£4.95 GBP, orders under Β£75 Β· 6–12 business days after dispatch
  • Premium Delivery β€” Β£8.95 GBP Β· same-day dispatch before 12 PM GMT when eligible Β· priority handling, full insurance, premium support until delivery

Premium Delivery does not have a separate or guaranteed faster carrier transit time. Delivery follows the standard estimated 6–12 business day transit window for the United Kingdom.

πŸ‡¦πŸ‡Ί Australia

  • Free Delivery β€” orders $149 AUD and up Β· 8–16 business days after dispatch
  • Standard Delivery β€” $9.95 AUD, orders under $149 AUD Β· 8–16 business days after dispatch
  • Premium Delivery β€” $14.95 AUD Β· same-day dispatch before 12 PM AEST when eligible Β· priority handling, full insurance, premium support until delivery

Premium Delivery does not have a separate or guaranteed faster carrier transit time. Delivery follows the standard estimated 8–16 business day transit window for Australia.

πŸ‡³πŸ‡Ώ New Zealand

  • Free Delivery β€” orders $199 NZD and up Β· 8–16 business days after dispatch
  • Standard Delivery β€” $9.95 NZD, orders under $199 NZD Β· 8–16 business days after dispatch
  • Premium Delivery β€” $14.95 NZD Β· same-day dispatch before 12 PM NZST when eligible Β· priority handling, full insurance, premium support until delivery

Premium Delivery does not have a separate or guaranteed faster carrier transit time. Delivery follows the standard estimated 8–16 business day transit window for New Zealand.

Order tracking

You’ll receive a tracking number by email as soon as your order ships.

Please allow 24–48 hours for the first tracking scan to appear.

Good to know

  • We currently ship to the United States, Canada, United Kingdom, Australia, and New Zealand.
  • Delivery times are estimates and may vary during national holidays, peak seasons, severe weather, customs processing, or carrier delays.
  • Premium Shipping provides faster handling and additional benefits, but does not guarantee faster carrier transit.
  • Orders cannot be modified or canceled once shipped.

Need help?

If your order has passed its estimated delivery window or tracking has stopped updating, email support@vionb.com with your order number.

Sep 15, 2026

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