How should I clean the earbuds and charging case?

Regular cleaning keeps your ViSound™ Hush performing at its best — clear sound, reliable charging, and a long product life.


Cleaning the earbuds

  1. Gently wipe the silicone surface with a soft, dry cloth after each use. This removes skin oils and moisture.
  2. Clean the speaker mesh with a dry cotton swab. Be gentle — don’t push debris further into the mesh.
  3. Never submerge the earbuds in water or use rubbing alcohol, hand sanitizer, or cleaning sprays directly on them.

Cleaning the charging case

  1. Wipe the outside with a soft, dry cloth.
  2. Clean the charging pins inside the case with a dry cotton swab. Even a thin layer of dust or oil can interfere with charging.
  3. Keep the case dry. If moisture gets inside, leave it open to air dry before placing the earbuds back in.

How often should I clean them?

  • Earbuds: A quick wipe after each night’s use is ideal. A deeper clean of the speaker mesh once a week.
  • Case: Wipe the charging pins once a week, or whenever you notice charging issues.

What to avoid

  • Don’t use water, alcohol, or chemical cleaners on the earbuds or case.
  • Don’t use sharp objects to clean the speaker mesh.
  • Don’t charge the earbuds or case while they’re wet.
  • Don’t store the earbuds outside the case — the case protects them and keeps them charged.
Apr 16, 2026

Not finding what you're looking for? Contact Us Directly