What do the lights and the case display mean on my ViSound Ease?

Ease uses a small light on each earbud and a two-digit display on the front of the case. Here's how to read them.

Earbuds

Light Meaning
Orange and white flashing alternately Pairing mode — the earbuds are linking to each other and waiting for your phone
No light (out of the case) Connected and working — this is normal
White steady (in the case) Charging
No light (in the case) Fully charged — or not seated on the contacts. If it never lit up, re-seat it and see our charging article
White flashes once, then off Powered off

Charging case display

Display Meaning
A number from 0 to 99 The case's battery level — 99 is full
Last digit flashing (cable plugged in) The case is charging
Last digit flashing (no cable) The case battery is low — recharge soon
Number steady with the earbuds inside The case is charging the earbuds

Sounds

Sound Meaning
"Power on" / "Connected" Normal start-up
Double beep in the ear That earbud's battery is low

No lights at all?

No light on the earbuds while you're wearing them is normal — the light turns off once they're connected. If the case display is blank, the case is probably drained: plug it in with the included cable and a standard 5V charger for 30 minutes, then try again.

Oct 8, 2026

Not finding what you're looking for? Contact Us Directly