Orders & Payments

• Do We Offer Any Additional Military/Veterans Discounts?

  At VionB, we deeply appreciate the service and sacrifices made by our military personnel and veterans. To show our gratitude, we offer special discounts for those who have served or are currently serving in the military. Before you apply — a note on delivery addresses We are currently unable to...

• Do We Offer Healthcare Worker Discounts?

  Eligible healthcare workers may receive a discount code after verification. Learn who qualifies, where the discount is available, what proof is accepted, and how to request your code.

• How Does the Buy One, Get One Offer Work?

  Get two pairs of earbuds for the price of one. Mix different products, colors, and editions — here's how it works.

• How to Modify or Cancel Your Order

  Need to change your address, swap a color, or cancel? You have 24 hours after placing your order. Here's how.

• What Payment Methods Are Accepted?

  We accept all major credit cards, Apple Pay, Google Pay, Shop Pay, Afterpay, and more. All transactions are encrypted and secure.